HIPAA PRIVACY NOTICE
I. We collect only the enrollee information necessary to consistently deliver responsive services.
Consolidated Admin Services collects information that helps to serve your needs, provide a high standard of customer service, and fulfill legal and regulatory requirements. The sources and types of information collected may include:
Information provided on enrollment and related forms -- for example, name, address, Social Security Number, and e-mail address.
Responses from you and others such as information relating to your employment and insurance coverage. Information about your relationship with us, such as transaction history, claims history, and premiums.
Information from hospitals, doctors, laboratories and other companies about your health condition, used to process claims and prevent fraud.
II. Under HIPAA you have certain rights with respect to your protected health information.
You have the right to see and copy the information, receive an accounting of certain disclosures of the information and, under certain circumstances, amend the information. You also have the right to file a complaint with the Plan in care of Consolidated Admin Services Privacy Officer or with the Secretary of the U.S. Department of Health and Human Services if you believe your rights under HIPAA have been violated.
III. We maintain safeguards to ensure information security.
IV. We limit how and with whom we share enrollee information.
If you believe your privacy rights have been violated and you wish to file a complaint with the Plan, send your complaint in writing to: Consolidated Admin Services, P.O. Box 1513, Cabot, AR 72023